Vet Mkononi Privacy Policy
This Privacy Policy describes how Vet Mkononi (“we”, “us”, or “our”) collects, uses, and discloses information about users (“you” or “your”) of the Vet Mkononi mobile application (the “App”). By accessing or using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
a.Information You Provide
When you use the App, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, farm details, livestock information, and payment details.
b.Usage Information:
We may automatically collect certain information about your use of the App, including your device information, IP address, mobile operating system, app usage patterns, and interactions with the App features.
2. How We Use Your Information
a.Provide Services: We use the information we collect to provide and improve the services offered through the App, including managing farmer profiles, tracking livestock, scheduling appointments, processing payments, and delivering personalized content and recommendations.
b.Communications: We may use your contact information to communicate with you about your account, appointments, service updates, promotions, and other relevant information related to the App and our services.
c. Analytics:We may use aggregated or anonymized data for analytics purposes to understand user demographics, usage patterns, and trends, which helps us improve the App’s functionality, performance, and user experience.
3. Information Sharing and Disclosure
a. Service Providers:
We may share your information with third-party service providers who assist us in operating the App, processing payments, delivering services, or performing other business functions on our behalf. These service providers are contractually obligated to protect your information and only use it for authorized purposes.
b. Legal Compliance:
We may disclose your information if required by law, regulation, or legal process, or if we have a good faith belief that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We implement reasonable measures to safeguard the security of your information and protect it from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Your Choices
You may update or correct your personal information through the App settings or by contacting us directly. You can also opt out of receiving promotional communications from us by following the instructions provided in the communication or contacting us.
7. Children’s Privacy
The App is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete it.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on the App or through other communication channels.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected].